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Below are navigation tips to help you shop our store with ease.
Homepage: The majority of the Medical-Tools Shop homepage
consists of all the main categories of surgical instruments included in the
online shop. The Main level categories are links, which are on the left column.
Clicking the main category will bring you to a listing of subcategories included
within the main category you selected.
Homepage also have featured products.
Shopping Cart: Once you have selected a main category from
the homepage, you will enter the subcategory. The main content window will
directly display the subcategories in within the main category link you chose on
the home page. Once you drill down to where product is displayed, then you can
add product directly to your cart by selecting the “Add to cart”
button. When you add product to your cart, the shopping cart detailed page will
appear, it will contain product details and quantity you’ve selected, it will
also display subtotal of the total cart value (without shipping charges). On top
right of this page you can fine “Continue Shopping” and “Checkout” links,
Continue Shopping will take you to the homepage and you can shop more products
of your choice, Checkout link will take you to personal details page where you
can register as a New Customer or can give Username & Password (if you are
already registered with us).
After signing-in Payment Details page will
display total cart value including shipping charges, your personal details
(contact details, billing address and shipping address). You can also mention
some specific requirement or details under customer notes section. On clicking
the submit order button you’ll be directed to secure payment processing page,
where you’ll be asked to provide credit card information.
Once you provide
credit card information and submit order, your order will be processed, you’ll
receive a notification from credit card processors regarding payment processing,
you’ll also receive an invoice from Medical Tools.
The Medical-Tools.com Guarantee Safe Shopping and protects you while you shop
with us, so that you never have to worry about your credit card being
compromised during or after shopping.
How Medical-Tools.com is so
safe?
We use 2CO & PayPal Secure Payment Gateway. 2CO.com is Varified by Visa, MasterCard
SecureCode, McAfee Secure and affiliated with BBB Online reliability program.
Medical-Tools.com is also Verisign trusted.
Personal information
including name, email billing and shipping address is kept on secure server.
We use this information to notify you about order status, sales promotions &
new instrument release.
Medical-Tools.com protects your account information
against unauthorized access or release. We will not sell, rent, or loan any
identifiable personal information to any third party. If you have any
questions, please feel free email
us.
Your
Privacy
Medical-Tools.com recognizes your right to confidentiality and we
are dedicated to preserving and protecting your privacy. We use the information
that we receive from you to provide you with an easy experience to shopping
online. When you order for the first time, we will ask you to set up
"your account" including your name, billing and shipping addresses.
We
will also ask you for your email address so that we can notify you about order
status, shipping details, tools sales and promotions as well as new releases.
You can revise your account information anytime you like by simply
revisiting the “Modify Profile” (in the upper right corner of the main area) and
edit your profile. Medical-Tools.com protects your account information
against unauthorized access or release. We will not sell, rent, or loan any
identifiable personal information to any third party.
How does the secure server order process work?
Can I place an order via phone or email?
What browser version should I use to place an order?
What types of Instruments Medical-Tools offer?
Does Medical-Tools charge sales tax?
Can people outside the United States order from Medical-Tools?
What are the shipping options?
How do I return something to Medical-Tools?
How can I check the status of my order or track my package?
How does Medical-Tools calculate shipping charges?
How do I bookmark or add Medical-Tools to my favorites?
How do I make Medical-Tools my startpage?
How does the secure server order process work?
Once you select
checkout, you will be prompted to login unless you have already done so. Adding
products in the shopping card and clicking checkout, "Payment Details" page will be display total cart value including
shipping charges, your personal details (contact details, billing address and
shipping address). You can also mention some specific requirement or details
under customer notes section. On clicking the submit order button you’ll be
directed to secure payment processing page, where you’ll be asked to provide
credit card information.
Once you provide credit card information and submit
order, your order will be processed, you’ll receive a notification from credit
card processors regarding payment processing, you’ll also receive an invoice
from Medical Tools.
Payment are processed by 2CO & PayPal Secure Payment
Gateway, 2CO.com is Varified by Visa, MasterCard SecureCode, McAfee Secure and afiilicated with BBB
Online reliability program
Can I place an order via phone or email?
We accept Online orders only.
What browser version should I use to place
an order?
Ordering from our site requires the use of an SSL-compliant (Secure
Sockets Layer) browser. We recommend using Netscape 4.0 or later, or Microsoft
Internet Explorer 7.0 or later. Firefor 3.0 or later or Google Chrome 8 or
later. Browser must also be set to receive "cookies". We use
cookies to keep track of the items you have ordered in your shopping basket. You
can change your browser options or preferences to accept cookies.
What
types of instruments does Medical-Tools offer?
we manufacture wide
range of
- Manicure Instruments
- Surgical Instruments
- Dental
Instruments
- Veterinary Instruments
- All Sorts of Scissors
- T.C.
Instruments
- Custom Instruments
- Medical and General Tools
Does Medical-Tools
charge sales tax?
No, we do not charge any sales tax when shipped;
destination state laws may charge sales tax.
Can people outside the
United States order from Medical-Tools?
Yes, We accept both domestic and
International orders.
What are the shipping options?
Currently we ship
all orders via EMS and FedEx which delivers to over 200 countries.
How do I return something to Medical-Tools?
Credit will be issued for all
merchandise which is returned unused, in the original packaging and is returned
within 30 days of invoice purchase date. You (the buyer) will be responsible for
all shipping charges. In order for you to receive credit to your account
for returned merchandise a Return Goods Authorization (RGA) must be obtained
prior to returning merchandise to Medical Tools. RGA can be obtained by an email
at info@medical-tools.com
Please provide below information for RGA
Invoice Number
Date of Invoice
Reason for Return
(Note:
No returns will be accepted after 30 days from the date of invoice.)
Credit will be issued within 7 days of receipt of tools.
How can I
check the status of my order or track my package?
Yes, we currently ship all
packages through EMS and FedEx. We’ll provide you tracking number once we ship
the order.
How does Medical-Tools calculate shipping charges?
Shipping costs are calculated on the total weight of the products ordered.
Shipping charges are will be calculated automatically based on the shipping
address. You need to login to check actual shipping charges.
How do
I bookmark or add Medical-Tools to my favorites?
Simply press the ctrl key
and then press the letter D. Then pull down your favorites or bookmarks menu in
your browser. If this did not work, click here and follow the directions for
browsers.
How do I make Medical-Tools my startpage?
Click here and
follow the directions depending on your browser type and version.
Ordering Options
Secure Server Internet Orders
Once you have
selected your items for purchase, simply choose the checkout link located on the
top and bottom of every page. First time purchasers will be prompted to create
an account. Here you will supply us with your billing and shipping information.
You will also be required to input a username and password for future purchases.
Once you have completed the account set up page you can place Secure Online
Order. Payment Details page will display product information, quantity ordered,
cart total and shipping charges. Once you click “Submit Order” you’ll be
directed to secure payment processing gateway.
Cards Accepted
We
accept all major Debit and Credit Cards including Visa, MasterCard, American
Express, Discover, Dinners Club, JCB, and Visa Electron. You can also pay
through PayPal and Western Union.
You can add
items to your virtual shopping cart from any page that displays the "Add To
Cart" button. Once you drill down to where product is displayed, enter the
desired quantity and select the "Add To Cart" button. When you add product to
your cart, you will be taken to a page displaying your shopping cart contents.
View And Modify Your Cart
Select the "View Card" link at any
time to see all of the items, in your shopping cart. Here you can change order
quantities by changing the numbers in the order quantity box or can change
option for the products. If you would like to delete an item entirely from your
cart, place a zero in the quantity box. Once you are satisfied with your changes
click on the "Update".
Secure Internet Checkout Process
After
signing-in Payment Details page will be display total cart value including
shipping charges, your personal details (contact details, billing address and
shipping address). You can also mention some specific requirement or details
under customer notes section. On clicking the submit order button you’ll be
directed to secure payment processing page, where you’ll be asked to provide
credit card information.
Once you provide credit card information and submit
order, your order will be processed, you’ll receive a notification from credit
card processors regarding payment processing, you’ll also receive an invoice
from Medical Tools.
Shipping Information
Rates
& Policies
Shipping costs are calculated on the total weight of the products
ordered. Shipping charges are will be calculated automatically based on the
shipping address. You need to login to check actual shipping charges.
We
do not charge any tax when shipped; destination state laws may charge any duty
or tax.
Tracking Your Order
We currently ship all packages through EMS
and FedEx. We’ll provide you tracking number once we ship the order.
Return Policy
Credit will be issued for all merchandise which is returned
unused, in the original packaging and is returned within 30 days of invoice
purchase date. You (the buyer) will be responsible for all shipping charges.
In order for you to receive credit to your account for returned merchandise
a Return Goods Authorization (RGA) must be obtained prior to returning
merchandise to Medical Tools. RGA can be obtained by an email at
info@medical-tools.com Please provide below information for RGA
Invoice Number
Date of Invoice
Reason for Return
(Note: No
returns will be accepted after 30 days from the date of invoice.)
Credit
will be issued within 7 days of receipt of tools.
Your
Account
Member Benefits
Once you have created an account with
Medical-Tools you will be eligible for Faster Order Processing and all of the
Member Benefits listed below:
Faster Order Processing
Medical-Tools creates an account for you automatically the first time you checkout. When you
make future purchases, you will not be required to enter billing and shipping
information to place your new order.
Member Area
Once you create an account, you can enjoy these great benefits:
1.Order History - Select this
option to review and retrieve previous orders. A great feature when you can't
remember what you already ordered or can't locate the paperwork.
2. Edit
Member Profile - Modify your billing and shipping information at any time it's
quick and easy.
3. Specials – Members can enjoy special offers and discounted
products only available to members, join now and start saving.
4.Create an
Account Creating an account with Medical-Tools is easy. You can create an
account during your first checkout
5. Create your account during your first
checkout - If you have not previously purchased from us you will be prompted to
create an account when you select checkout.
Create Your Account
Important Account
Information - Things to consider when create an account.
1.
All personal
information is confidential, and only used to inform you order status, and for billing,
and shipping
2. Please complete all fields of the form.
3. Check for
spelling.
4. Choose a user-name and password that can easily be remembered.
Edit Your Account
Editing your account is simple and easy. You
will have the option to edit your account by clicking “Modify Profile” any time
even during checkout session.
By clicking “Modify Profile” you will see
the member profile page completely filled in with the information that you have
already provided. You can change any information by typing over any field. Once
you are satisfied, select the “Submit” button at the bottom of the page.
Editing your account during checkout - Once you have selected checkout, on the
“Payment Details” page you can click “Personal details” to change any
information in your profile. Once you are satisfied, select the continue button
at the bottom of the page.
Contact Us
About Medical-Tools
Our Vision
To deliver health and happiness to
humanity
Our Credo
We believe our first responsibility is to the
doctors, nurses and patients, all others who use our Instruments. In meeting
their needs everything we do must be of high quality. We are responsible
to our employees, customers and stakeholders who work with us throughout the
world. We are responsible to the communities in which we live and work and to
the world community as well.
Our History
Medical-Tools was established
in 1998, and now become leading Quality Instruments Manufacturing Company with
experience of more then a decade.
Our Clients
Our products are recognized as the quality
products through out the world, Most of our products are exported to USA,
Canada, Europe and Australia.
Customer Policy
Customer satisfaction has been our prime
desire since our existence. Our ever-growing satisfied customers are the
evidence of our customer-oriented policies. At Medical-Tools what we value more
is the Customer Satisfaction; our Customer Care Department strives to deliver
peace of mind to our customers.
Quality Policy
Our QA (Quality
Assurance) Department checks the quality of instruments during the various
stages of manufacturing and finally before it is packing, to ensure that every
tool we produce must be of high quality.
Contact Us
24/7 Sales Support:
+1-305-909-7446
Fax: +92-52-456-7635
Email:
info@medical-tools.com
MSN ID:
medicaltools
Skype: medical-tools
Gmail:
medicaltools@gmail.com
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